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3.2

We noticed that the Kroger stores suddenly stopped carrying Beyond dry cat food by Purina. Two store managers told me there was nothing they could do.

I was told that corporate Kroger's had taken over all the ordering for stores everywhere. I called Kroger Corporate to find out why and was on hold for quite some time before finding out that I was in the wrong Department. I was then transferred to another department where I was told they were still not the right Department but that they would transfer my request to the correct parties and I would be returned a call. That was several weeks ago.

I have never received a response. We are loyal customers in Virginia and California and extremely disappointed that we now have to go to another Market in order to get our cat food. It appears that Kroger has gotten too large to care about what individual customer needs are and prefer filling their shelves with corporate recommended items no matter what state or area the store is located. I guess it's time to find a new supermarket.

Goodbye Kroger/Ralph's.

When a store can't take the time to check into loyal customer request they're no longer a community store. They are just part of the mass corporate formula they wish to follow.

Location: 4700 Admiralty Way, Marina Del Rey, CA 90292, USA

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